These terms and conditions form a legally binding agreement between you (and the legal entities you represent or act for) and LayAoo. LayAoo unequivocally advises parties who wish to be bound by it to read these Terms carefully before using the site and Services.

By using the Site and Services, parties agree to be bound by these Terms, as may be amended from time to time. If a party does not agree to these Terms, they must refrain from using the Site and Services.

By making on order or registering with this site, you acknowledge that you have read and understood these terms and conditions and undertake to be bound by them.



 “Order” means a submitted list of products or items from a Shopper’s Wishlist that a Shopper is committed to purchasing via their assigned Boxer.

“Shopper” means individuals or entities (individuals registered on behalf of a business entity) with a registered LayAoo Shopper account using the LayAoo site and/or services. This may also include users of the site who have not yet registered for a LayAoo account but are using/browsing the LayAoo site.

Traveler” refers to the individual entering into a contract with the requester following a meeting of the minds and gives an undertaking to transport the selected products for an agreed consideration. By agreeing to bring an article, a traveller willingly enters into contracts, carries the burden of transporting the products, closes deals on his or her own discretion, and exempts LAYAOO from any liability, infringements on customs regulations such as declaration of Taxes and bringing in of prohibited items.



The Services are intended for use by persons and entities that are of legal capacity to create a binding legal agreement and who are not barred from receiving services under the laws of their jurisdiction. Accordingly, if you are not of Legal Capacity, You are not allowed to use the Site and Services. Be aware that we are not and shall not be held liable for any breach of this requirement. Layaoo is only facilitating the availability of the site and the booking of deals between two parties. 




LayAoo Ltd (UK) works in partnership with Reticle Systems Solutions (Pakistan). Reticle Systems only deals with the operations, such as customer care, handling and managing deliveries and transactions among other tasks as directed by LayAoo.



All communications between You and LayAoo shall be by electronic means. You hereby consent and agree to receive communications from LayAoo in an electronic form.

You agree that we rely on "User ID"s to confirm whether users accessing the Site and using our Services are authorised to do so. If a user accesses the Site using a User ID that was issued to you, we will rely on that User ID and will assume you personally are accessing the Site. You are solely responsible for any and all access to the Site or use of the Service by persons using your User ID. Please notify us immediately if you become aware that your User ID is being used without authorisation.



We reserve the right to suspend or terminate your account at our sole discretion should you fail to abide by our terms and conditions.



It is the intention of LayAoo that the information and data contained on any and all of our websites is reliable, accurate and up-to-date. However, because information, documents and other kinds of data have been compiled from various sources, it is provided "as is."

LayAoo expressly disclaims all warranties, conditions and/or representations, expressed or implied, as to products sold on our websites, including, but not limited to, the implied warranties and/or conditions of merchantability or satisfaction regarding quality or fitness of purpose.

Further, LayAoo does not warrant that our websites or the server(s) that makes it available are free of viruses or other harmful components, it being the user's responsibility to determine whether any information downloaded from our websites is free of viruses, worms, Trojan horses, or other items of a potentially harmful nature. Under no circumstances shall LayAoo or any of its managers, agents, employees, affiliates, subsidiaries, or any other representatives be liable to you or anyone else for any direct, indirect, incidental, special, punitive, consequential, exemplary, multiple or other indirect damages incurred by you or any third party, whether in an action in contract or in tort, arising from accessing, using or the inability to use, this website or any related matters regarding products sold on our websites.



You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of any of our websites, and your purchase of products and/or services through any of our websites. Any infraction of the Terms and Conditions shall be governed by the laws of Pakistan  without regard to any conflict of law provisions of your domicile residence or physical location. At our discretion, we may report any infractions or violations relating to the agreement to the appropriate authorities.


All LAYAOO Travellers are reminded to declare their purchases and pay the relevant taxes applicable at the respective checkpoints upon arrival in Pakistan. It is also the shoppers responsibility to add the relevant taxes in their offer price. For more details on Pakistan customs tariff please visit http://download1.fbr.gov.pk/Docs/201610251510131910Tarrif-Chaper1To99-2016-17.pdf  




Insurance is recommended and it is the responsibility of the Shopper to check with their assigned Traveller that the insurance is applied if required.



Duties and taxes may be imposed on the package depending on the type of product and quantity involved. Any applicable duties and taxes are the responsibility of the Shopper. Shoppers may use third party public sites like Pakistan’s FBR to determine any potential duties/taxes imposed. They can add this amount in the ‘willing to pay price’, or by requesting the Traveller to bring in the custom paid receipt and paying this additional amount at time of delivery.



Parties agree that at the first point of a dispute or resolution that both parties shall make attempts to resolve the issue through clear and calm communication. Any disputes, claims or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof, or the use of the Site or Services (known as “Disputes”) will be settled by binding arbitration, negotiation and mediation between relevant parties managed by LayAoo.